Fresh docs,
smarter AI,
better support
Your knowledge base is at the center of your self-service and AI support investments. But it's all too common to have stale or broken content in your help docs. Docs Fresh monitors your documentation and notifies you when updates are needed, giving you actionable insights and peace of mind.
Bad data in,
bad data out
AI Support
Bot
How do I edit my cart?
No. There's no blue tab
or edit cart link! 😖
Great question! Go to the settings by clicking the blue tab on the top right of the page. Click "edit cart."
AI Source: Editing your cart
Did that help?
Intercom articles
Last update: 12/2/2020 Stale
Views: 13,980
Notion docs
Last update: 10/15/2021 Stale
Views: 1,098
Marketing URLs
Last update: 1/7/2022 Stale
Views: 33,987
AI support is great, but what if the docs it references are stale or broken? Docs Fresh ensures your AI is always accurate.
Fresh docs,
smarter AI,
better support
Your knowledge base is at the center of your self-service and AI support investments. But it's all too common to have stale or broken content in your help docs. Docs Fresh monitors your documentation and notifies you when updates are needed, giving you actionable insights and peace of mind.
Bad data in,
bad data out
AI Support
Bot
How do I edit my cart?
No. There's no blue tab
or edit cart link! 😖
Great question! Go to the settings by clicking the blue tab on the top right of the page. Click "edit cart."
AI Source: Editing your cart
Did that help?
Intercom articles
Last update: 12/2/2020 Stale
Views: 13,980
Notion docs
Last update: 10/15/2021 Stale
Views: 1,098
Marketing URLs
Last update: 1/7/2022 Stale
Views: 33,987
AI is great, but what
if the docs it's referencing
are stale or broken?
Docs Fresh ensures your AI
is always accurate.
Fresh docs,
smarter AI,
better support
Your knowledge base is at the center of your self-service and AI support investments. But it's all too common to have stale or broken content in your help docs. Docs Fresh monitors your documentation and notifies you when updates are needed, giving you actionable insights and peace of mind.
Bad data in,
bad data out
AI Support
Bot
How do I edit my cart?
No. There's no blue tab
or edit cart link! 😖
Great question! Go to the settings by clicking the blue tab on the top right of the page. Click "edit cart."
AI Source: Editing your cart
Did that help?
Intercom articles
Last update: 12/2/2020 Stale
Views: 13,980
Notion docs
Last update: 10/15/2021 Stale
Views: 1,089
Marketing URLs
Last update: 1/7/2022 Stale
Views: 33,987
AI support is great, but what if the docs it references are stale or broken? Docs Fresh ensures your AI is always accurate.
Sync your document sources and websites
We're starting with Intercom and have more coming soon.
Let us know what data source you'd like us to support next.
We're starting with Intercom and
have more coming soon
We're starting with Intercom and have more coming soon. Let us know what data source you'd like us to support next.
Prioritize. Assign. Update. Verify.
Prioritize based on document usage, assign tasks, make updates and verify.
Create
verification
policies
Create
verification
policies
Create
verification
policies
Set weekly, monthly, or quarterly freshness reminders. Or set custom dates for planned product releases.
Set weekly, monthly, or quarterly freshness reminders. Or set custom dates for planned product releases.
Set weekly, monthly, or quarterly freshness reminders. Or set custom dates for planned product releases.
Get notified when docs are stale
Get notified when docs are stale
Get notified when docs are stale
Article authors are automatically assigned as reviewers and will receive reminders via email or Slack.
Article authors are automatically assigned as reviewers and will receive reminders via email or Slack.
Article authors are automatically assigned as reviewers and will receive reminders via email or Slack.
Triage docs quickly and delegate to the team
Jump into triage mode to assign tasks to others to update and verify stale documents.
Create tasks & track progress to verification
Create tasks & track progress to verification
Create tasks & track progress to verification
Assign tasks for stale docs. Find docs related to upcoming product releases and assign tasks to update. Create tasks to create new docs that don't yet exist.
Assign tasks for stale docs. Find docs related to upcoming product releases and assign tasks to update. Create tasks to create new docs that don't yet exist.
Assign tasks for stale docs. Find docs related to upcoming product releases and assign tasks to update. Create tasks to create new docs that don't yet exist.
Catch broken links before users do
Catch broken links before users do
Catch broken links before users do
Scan for broken links daily. When found, the Docs Fresh bot will automatically assign new tasks to fix them.
Scan for broken links daily. When found, the Docs Fresh bot will automatically assign new tasks to fix them.
Scan for broken links daily. When found, the Docs Fresh bot will automatically assign new tasks to fix them.
Coming soon
Integrate
with your
favorite tools
Integrate
with your
favorite tools
Integrate
with your
favorite tools
Build Zapier workflows to automatically create tasks in the project management tool of your choice.
Build Zapier workflows to automatically create tasks in the project management tool of your choice.
Build Zapier workflows to automatically create tasks in the project management tool of your choice.
Teams love it ❤️
Don't take our word for it. See what our users are saying.
Docs Fresh not only helps us keep our docs up to date, but it's also helped us prioritize which stale docs we should prioritize first. We're a small team so we don't have a lot of time or resources to update all of our docs.
With Docs Fresh, we can see which docs users are engaging with the most, and focus the bulk of our efforts on keeping those up-to-date.
Scott Frazier
Customer Operations Manager
Keeping docs up-to-date is a challenge because we're always shipping new features. Docs Fresh helps us keep our documentation up-to-date as we dabble with augmenting our support team with AI.
I highly recommend the product and the team.
Hubert Liu
CTO
Docs Fresh not only helps us keep our docs up to date, but it's also helped us prioritize which stale docs we should prioritize first. We're a small team so we don't have a lot of time or resources to update all of our docs.
With Docs Fresh, we can see which docs users are engaging with the most, and focus the bulk of our efforts on keeping those up-to-date.Scott Frazier
Customer Operations ManagerKeeping docs up-to-date is a challenge because we're always shipping new features. Docs Fresh helps us keep our documentation up-to-date as we dabble with augmenting our support team with AI.
I highly recommend the product and the team.
Hubert Liu
CTO
Docs Fresh not only helps us keep our docs up to date, but it's also helped us prioritize which stale docs we should prioritize first. We're a small team so we don't have a lot of time or resources to update all of our docs.
With Docs Fresh, we can see which docs users are engaging with the most, and focus the bulk of our efforts on keeping those up-to-date.Scott Frazier
Customer Operations ManagerKeeping docs up-to-date is a challenge because we're always shipping new features. Docs Fresh helps us keep our documentation up-to-date as we dabble with augmenting our support team with AI.
I highly recommend the product and the team.
Hubert Liu
CTO
The challenge with knowledge management
Your product changes all the time. Every week. New features. Workflows. Designs. It never ends.
But your help docs rarely keep up with your product or marketing.
And all that time and money you invested in self-serve, AI, and Knowledge-centered service (KCS) becomes a waste. Links to outdated docs will mean customer confusion and higher support volumes.
You'll have lost all of the efficiencies that self-serve tools and AI promised.
Make sure your users never see outdated or stale documentation again, and boost your self-serve support ROI. Let us help you keep your docs fresh.
Your product changes all the time. Every week. New features. Workflows. Designs. It never ends.
But your help docs rarely keep up with your product or marketing.
And all that time and money you invested in self-serve, AI, and Knowledge-centered service (KCS) becomes a waste. Links to outdated docs will mean customer confusion and higher support volumes.
You'll have lost all of the efficiencies that self-serve tools and AI promised.
Make sure your users never see outdated or stale documentation again, and boost your self-serve support ROI. Let us help you keep your docs fresh.
Sign up to stay fresh
Sign up to stay fresh
Sign up to
stay fresh
© Docs Fresh, LLC
© Docs Fresh, LLC